Need Assistance?

We are committed to providing the best experience for our aerospace enthusiasts. If you encounter any issues with model loading, AI interactions, or subscription management, please reach out to us.

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Frequently Asked Questions

How do I restore my purchases?

Simply navigate to the "Settings" tab in the app and tap the "Restore Purchases" button. Ensure you are logged into the same Apple ID used for the initial purchase.

Why is the AR content not appearing?

Ensure you have granted camera permissions. Point your device at a well-lit flat surface and wait for the detection grid to appear before manually placing your selected model.

Is my data secure with AI features?

Your privacy is our priority. No data is sent to AI services without your explicit consent. You can enable or disable these features at any time in the settings.

How can I suggest new models?

We love hearing from our community! Send your suggestions for future aerospace models or app features directly to our support email.